Category: Tips

January 16, 2014

I hate long car rides. I hate long car rides even more when they eat into my precious PTO (paid time off). Last summer I was desperate not to waste half a vacation day on a 5 hour car ride to my vacation destination. I was shocked at how difficult it was to find a solution to work remotely in a moving vehicle. Get internet on the road!

Read MoreInternet on the Road: How to stay connected on your next road trip

January 11, 2014

Don’t look at a Mac bundle as a bad value if it has a couple apps you already own. They are essentially throw-ins around that well branded app (the anchor app) that is already a deal on it’s own. Most importantly, give the little guys a try. You never know, you may be getting the next Parallels at essentially no cost.

Read MoreMac Bundles: Much more than just a flash sale

January 9, 2014

It’s not easy being a customer service rep (as you can see in the image above). A typical day consists of assisting hundreds of annoyed individuals sprinkled with a handful of irate ones; and your job is to turn all those frowns upside-down. The truth is, regardless of treating a support representative poorly or with respect, it’s their job to help you with a positive attitude and they will most likely live up to their duty. BUT, if you are looking for the best support experience possible, I suggest the following.

Read MoreBest Customer Service: Tips from a former support representative

January 8, 2014