It’s not easy being a customer service rep (as you can see in the image above). A typical day consists of assisting hundreds of annoyed individuals sprinkled with a handful of irate ones; and your job is to turn all those frowns upside-down. The truth is, regardless of treating a support representative poorly or with respect, it’s their job to help you with a positive attitude and they will most likely live up to their duty. BUT, if you are looking for the best support experience possible, I suggest the following.
Read MoreBest Customer Service: Tips from a former support representative