Parents commonly hand over their iPhones to their young ones for entertainment. Not understanding the concept of money, the young one then enters the iOS App Store to have a field day on mummy’s or daddy’s credit card.
Who knows how many of these purchases go unnoticed, but a number of parents have lashed out in demand for reimbursement. Obviously there are measures parents can take to prevent these erroneous purchases; nevertheless, the kind folks at Apple have agreed to refund at least $32.5 million to unsuspecting parents.
Apple spokesman, Steve Dowling urges “Protecting children has been a top priority for the App Store from the very beginning, and Apple is proud to have set the gold standard for online stores by making the App Store a safe place for customers of all ages. Today’s agreement with the F.T.C. extends our existing refund program for in-app purchases which may have been made without a parent’s permission.”
No official guidelines have been provided on receiving a refund, but surely Apple ID’s support team can point you in the right direction. If your little one has made such a purchase, you can submit your inquiry by CLICKING HERE.